Submit a Digital Case

Jesse & Frichtel Dental Labs accepts digital impression files from all major intraoral scanners. View your preferred scanner’s digital protocols below to send your file to our labs. In addition to the scanners listed below, we also accept files from the following scanners: Dental Wings Virtuo Vivo™, Straumann® CARES®, Planmeca Emerald™, E4D NEVO, Condor®, Adin VIZ®, and any other scanners capable of producing an open .STL file.

Sirona CEREC®

How to send your files:

  • Create or Login to your Sirona Connect account.
  • Select “Cerec Connect”.
  • Type “Jesse & Frichtel” (sirona@jesseandfrichtel.com) in the box for Company Name and click FIND.
  • Check the box to the bottom left for “Jesse & Frichtel”.
  • Click ADD to complete the registration.

3Shape TRIOS®

How to send your files:

  • Go to us.3shapecommunicate.com in a web browser.
  • Connect with Jesse and Frichtel (3Shape@jesseandfrichtel.com for the Pittsburgh location and 3Shape_in@jesseandfrichtel.com for the Carmel Location).
  • After connecting to us as a Lab, select Jesse and Frichtel when sending files.

iTero®

How to send your files:

  • Call 800-577-8767.
  • Select Option 1.
  • Request that Jesse and Frichtel is added to your scanner, and identify our lab using our phone number: 724-327-4553 or our lab ID itero@jesseandfrichtel.com.
  • After Jesse and Frichtel has been added, restart your scanner.
  • After connecting to us as a lab, select Jesse & Frichtel Labs on your scanner when sending files.

3M™ True Definition Scanner

How to send your files:

  • Call 3M™ support at 800-634-2249 select Option 3.
  • Select Option 1 and request Jesse and Frichtel Labs be added to your scanner.
  • 3M™ will then confirm with Jesse and Frichtel and add connection remotely.

Carestream®

How to send your files:

  • Visit Carestream Connect on your scanner.
  • Search for Jesse and Frichtel Labs (carestream@jesseandfrichtel.com).
  • Add Jesse and Frichtel Labs.
  • Select Jesse and Frichtel when submitting scans raw .STL files
  • Email us at carestream@jesseandfrichtel.com.

Dental Wings Intraoral Scanner®

How to send your files:

  • Download and submit impression scans via the DWOS Connect software. If you need assistance, please call us at 724 327 4553.
We're Back! And Ready to Support You

As states are lifting restrictions on dental procedures during the COVID-19 crisis, we wanted to let you know that we are open and very happy to get back to work and be here for you as you get back to business as well!

Starting on Monday, June 8th, we will resume pick-up and delivery with our drivers. The safety of our customers is our top priority. Our drivers will be adhering to the CDC recommended social distancing and sanitation practices as they complete pick-ups and deliveries. If you have any questions, please don't hesitate to reach out to Laura.

If you have any questions regarding the reopening of our labs or our delivery policies and guidelines, contact us. We will continue to update you regularly on our website as more restrictions are lifted.

We appreciate your patience during this time, and are looking forward to partnering with you once again!

Sincerely,

Jesse & Frichtel Dental Labs